E.D. wins third award

Mille Lacs Health System’s Emergency Department has received the 2016 Women’s Choice Award® as one of America’s Best Hospitals for Emergency Care. This is the third year in a row the hospital has received the commendation. The evidence-based designation is the only Emergency Care award that identifies the country’s best healthcare institutions based on robust criteria that considers female patient satisfaction, clinical excellence, and what women state they want from a hospital. The Emergency Department is located on the Onamia campus of MLHS.

“To be named as a hospital that has provided exceptional patient care and treatment,” stated Bill Nelson, MLHS CEO, “signifies that MLHS maintains a commitment to meeting the highest standards in Emergency Care for patients and families in the communities we serve.”

The America’s Best Hospitals for Emergency Care are hospitals that consistently rank among the best of the 3,800 hospitals reporting on the performance of their respective Emergency Departments. They are judged on performance measures reported by the Centers for Medicare and Medicaid Services (CMS). These include but are not limited to time-based measures for things such as:  time it took to see a healthcare professional; minutes before an ECG was performed on a patient with chest pain; time spent in the ER before being sent home, or hospitalized; and the percentage of patients with stroke symptoms who received brain scan results within 45 minutes of arrival. Those hospitals with total scores that placed them in the top 10% nationally, earned the Women’s Choice Award.

Catherine Steiner, PA-C, and manager of the Emergency Department, said, “Here at MLHS, we feel it is both our obligation and privilege to provide the best care and treatment for each patient, every time. Receiving this honor shows we are exceeding the expectations of care. Not only are we surpassing metric measures but we excel in offering an outstanding experience for the patients we serve.”

“We have found that recommendations are an important consideration used by women in selecting a hospital for themselves and their family,” said Delia Passi, CEO and Founder of the Women’s Choice Award. “By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.”